No. We are an independent, community-based assistance and information service. We do not issue birth certificates and we do not act on behalf of the Government of Kenya. Birth registration and certificate issuance are handled only by the relevant government civil registration authorities — our role is to help you understand the process and prepare before you get there.
Requirements vary depending on your situation — for example, whether it's a first-time registration, a late registration, or a correction. Commonly requested items include parents' identification documents and the child's birth notification details, with additional supporting documents for late registrations. Our team will go through the exact list with you, and we always recommend confirming current requirements with your nearest civil registration office.
Processing times are set and managed by the government offices that handle registration, and can vary by case and location. We can share general expectations based on community experience, but the relevant civil registration office is the right source for an accurate timeline on your specific application.
Any fee for our guidance and document-preparation support is communicated to you upfront, before we begin. This is entirely separate from any official government fee, which is set and collected only by the relevant government office — never by us. We encourage you to confirm current government fees directly with your civil registration office.
Late registration is common, and the process usually involves a few extra steps and documents compared to standard registration. We can guide you on what's typically required and help you arrange your supporting documents before you submit your application to the relevant office.
Yes — we offer information on correction procedures and can help you understand the follow-up steps involved. The correction itself is reviewed and approved only by the government civil registration authority.
Our office is based in Lower Khetias, Kitale, but our guidance and community outreach extend to families across all 47 counties of Kenya. Visit our Counties page to see the full list.
Reach out through our Contact page or call us directly. Tell us a little about your situation, and we'll guide you to the right next step — whether that's a document checklist, an upcoming outreach session near you, or a referral to the correct government office.
Let us know your situation when you contact us. We can talk through the typical alternatives and supporting steps for cases like yours — though the final requirements are always set by the relevant government office.
Yes. We handle the personal details you share with us responsibly, and use them only to provide guidance and support for your application.
Still have a question? Get in touch and our team will guide you directly.